Ready to lift your franchise performance? The FANZ Knowledge Builder Series (KBS) delivers the essential tools and insights to build stronger, compliant, high-performing networks.

In-person | Tuesday 13 October | 4:30pm - 7:00pm

➤ Date: 13 October 2026

➤ Address: Duncan Cotterill, 148 Victoria Street, Christchurch Central

➤ Time: 

4:30pm - Guest arrival, drinks and nibbles
5:15pm - Presentation from Sylvie Thursh Marsh, Chief Evangelist at MyHR

Networking to follow.

➤ Managing Difficult Employees

Join us for a Knowledge Builder Series networking event, with our new Platinum Partner, MyHR. Sylvie will present on "Managing Difficult Employees". 

There are times when an employee’s performance is so poor they need formal performance management to get them back on track. Or when things like serious misconduct, bullying, harassment, or impairment due to intoxication leave you with no option but to take disciplinary action.

More often though, issues are relatively minor or creep in over time, like unhelpful behaviour or a dip in motivation; things that need to change but aren’t serious enough to warrant formal action.

Join Sylvie Thrush Marsh, MyHR's Chief Evangelist, as she shares practical advice on dealing with tricky employees, how to turn poor performance or conduct around, and running formal procedures fairly and legally if you’ve exhausted all other options.

➤ Drinks and nibbles provided.

Cost:

FREE for FANZ members

$45 + GST for non-members